Terms & Conditions

Terms & Conditions – TrueLoan

These Terms & Conditions (“Terms”) govern your use of the website https://www.trueloans.live and the TrueLoan mobile application (together referred to as the “Platform”), operated by TrueLoan (hereinafter referred to as “we”, “us”, or “TrueLoan”).

By accessing or using the Platform, you (“User” or “You”) agree to these Terms. If you do not agree with these Terms, you must not access or use the Platform.

1. General

TrueLoan is a digital platform that helps connect users with financial institutions to facilitate loan applications and related services. We do not offer any investment schemes, accept public deposits, or act as a chit fund.

2. Eligibility

You must be at least 21 years old and legally allowed to enter into a contract in India to use our Platform.

3. Acceptance of Terms

By using the Platform, you accept these Terms. We may update these Terms at any time without prior notice. Continued use of the Platform means you agree to any changes.

4. Your Account

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your login details. You must notify us immediately if you suspect unauthorized use of your account.

5. Privacy

We collect and use your data as described in our Privacy Policy. By using the Platform, you agree to this policy.

6. License & Access

You are granted a limited, revocable, non-transferable license to use the Platform for personal, non-commercial use. You may not duplicate, copy, resell, or exploit any part of the Platform without our written permission.

7. Monitoring

We may monitor Platform activity to ensure compliance with these Terms and applicable laws. We may remove content or suspend access if violations occur.

8. Suspension of Services

We may suspend or discontinue the Platform or any part of it without notice. You must stop using the Platform upon termination.

9. Prohibited Uses

You may not use the Platform:

For illegal or unauthorized purposes.
To harm, harass, or defame others.
To distribute malware or spam.
To collect or misuse personal information.

10. Limitation of Liability

TrueLoan is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform. We do not guarantee loan approval or financial outcomes.

11. Indemnity

You agree to indemnify and hold TrueLoan and its affiliates harmless against any claims, damages, or losses arising from your use of the Platform or breach of these Terms.

12. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their content or practices.

13. User Submissions

By submitting comments or feedback, you grant us the right to use, edit, or publish them without any compensation. You are responsible for ensuring your submissions do not violate laws or rights of others.

14. Credit Information

By applying for loans, you consent to TrueLoan obtaining your credit score and report from credit bureaus (e.g., CRIF, EQUIFAX) to assess your eligibility. You can opt out anytime.

15. Applicable Laws

These Terms are governed by Indian laws. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

16. Refunds & Cancellation

Loan services cannot be canceled once disbursed. Any excess payment will be refunded within 30 days after reconciliation.

17. Contact Us

For support, please contact:
📧 admin@trueloans.ca

Savings, loan approvals, and disbursal timelines are not guaranteed. They depend on factors like credit score, loan amount, repayment terms, and financial history.
Checking your rate through TrueLoans involves a soft credit inquiry and does not impact your credit score. A hard inquiry may occur only if a loan is sanctioned.
APRs and loan offers vary based on credit profile, loan purpose, amount, and other eligibility criteria. Advertised rates are indicative and may change without prior notice.
TrueLoans does not guarantee loan approval or funding. All loans are subject to verification, underwriting checks, and approval by partnered financial institutions.
Standard messaging and data charges may apply when using mobile features or receiving updates from TrueLoans.
Testimonials and reviews reflect individual experiences. Results may vary. No claim is made regarding outcomes or loan success.
TrueLoans is a digital platform. Loan products are offered by third-party lenders. TrueLoans itself does not directly offer loans or banking services.

TrueLoans is a digital platform and does not directly offer loans. All loan approvals and terms depend on credit checks and lender eligibility. Rates, terms, and approvals are not guaranteed and may vary. Checking your rate will not impact your credit score.